Shipping Policy
SHIPPING POLICY
Welcome to our Shipping Information page. We strive to provide our customers with a seamless and reliable shipping experience. Below you'll find all the details regarding our shipping process, policies, and what you can expect when you order from us.
1. Processing Time
- Order Processing: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
2. Shipping Time
- Standard Shipping: Typically takes 7-15 business days.
- Express Shipping: Available on selected items and typically takes 3-7 business days.
Please note that shipping times are estimates and may vary based on your location and shipping method chosen.
3. Shipping Rates & Delivery Estimates
- Standard Shipping: $5.99 or depending on your location.
- Express Shipping: Calculated at checkout based on weight and destination.
Delivery delays can occasionally occur due to unforeseen circumstances.
4. Shipping Confirmation & Order Tracking
- Shipping Confirmation: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
- Order Tracking: The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
- We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
- We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
7. International Shipping Policy
- We ship worldwide! International shipping rates and delivery times will vary based on the destination.
8. Returns Policy
- For information about returns and exchanges, please visit our Returns Policy page.
Need Help?
If you have any questions or need further assistance, please don't hesitate to contact our customer service team at Support@Vedapace.com.
Thank you for shopping with us!